まだ解決したわけではないが、
このアダプターがイカレテルやろとのメーカー見解。
週末まで待たなアカンやん。
でも、
いい対応でした。
From: Technical_Support@xxx.com.xx
Subject: Re: Fw: Kingston Product Information Request: Japan, Memory, Kingston, Private
To: xxx@gmail.com
Date: Wed, 8 Aug 2007 08:31:47 +0800
Hello xxx San,
Yes, Kingston adapter could be faulty and caused the connection problem,
that's why both PCs not recognised it when attached with adapter while the
card is functional.
You are welcome, it is my pleasure to serve user like XXX San.
Regards
LC
============================
Hi xxx.
For the adapter, you mean KINGSTON adapter attached here.
Am I right?
OK, I will try to swap.
謝謝.
> Hello xxx San,
>
> I strongly believe that the adapter was faulty, from yours confirmation
> below, could you please contact the place of purchase to swap another
piece
> of adapter?
>
> If they having issue in suppporting you, you may contact our distributor
> as below:
>
> Princeton
> 813-3863-7131
>
> SanMax Technologies Inc.
> 813-5652-1571
>
> Synnex K.K.
> 813-5688-2340 (T)
>
> Feel free to contact us again if you need our further assistant.
>
> Thanks,
> xxx
>
===================================
> > Could you please advise as below:
> > 1. The custom made PC (desktop) using external card reader or built in
> > reader? If it is external card reader, I need the brand name and model
> > number.
>
> I．O data made USB2.0 READER/WRITER
> TYPE:USB2-7inRW
> S.#:VCY0043576SA
>
> > 2. what is the serial number you can find from the card's casing,please
> > list all.
>
> The above is enough??
> Or
> MicroSD card of your made??
>
> > I have another assumption .... could you pls confirm that the card was
> > attached with adapter while using on both PCs, and without adapter while
> > using on the mobile phone?
>
> Exactly correct.
>
> > If it is so, I suspect the adapter was faulty.
>
> The adapter is also of your made.
>
> > Awaiting your kind advise.
> >
> > Thanks,
> > XX
> >
>
> Hope that the above reply is satisactory for your next and final advice.
> Oh, I received another E-mail from your side．．．
>
>
>
> >
============================
> >
> > Hi, xx.
> >
> > Oh my goodness.
> >
> > Your mail here below doesn't help at all.
> > See the attached file that may be helpful for your
> > support on me, message in Japanese though.
> >
> > RGDS/xxxxx
> >
> > PS:
> > Custome made PC is desk top.
> > Hitzchi PC is lap top as your assumption.
> >
===========================
> >
> > > Hello xxx San,
> > >
> > > I believe both PCs you tried was laptop/ notebook, we have encounterred
> > > similar issue before, user used to feedback that 2GB or higher capacity
> > > card will not recognised by their notebook - built in card reader.
> > >
> > > Normally we will encourage user to check with the manufacturer of the
> > > notebook, is there any update firmware for the built in card reader.If
> > > yes, please try, this practice will resolve the problem, and help the built
> > > in card reader better recognise the higher capacity cards.
> > >
> > > Feel free to contact me again for further clarification.
> > >
> > > Thanks,
> > > xx
> > >
> > >
> > >
==================================
> > > Hi xxx san.
> > >
> > > Many thanks for your prompt reply.
> > > My replies are as the followings;
> > >
> > >
> > > > Hello xxx San,
> > > > Thanks for emailing Kingston Technical Support.
> > > >
> > > > May I have your confirmation on the Part Number of the external memory
> > > > you refer to? It stated on the packing's label itself, such as SD/512,
> > > > SDC/512, etc.
> > > > http://www.kingston.com/asia/flash/sd_mmc_home.asp
> > >
> > > The Part Number is SDC/2GBFE.
> > >
> > > And for your further reference,
> > > S.#(?):114072TW0T712076
> > > AC:TT11407-00019004
> > > LK:F256 GCD-0540720S
> > >
> > >
> > > > Besides, I need more info on your mobile phone and the PC model number,
> > > > in order for us to verify the problem.
> > >
> > > Mobile phone:Carrier-KDDI(au), model HITACHI W52H
> > > PC:
> > > I tried two PC's. One is no brand custome made(WinXP)
> > > The other one is HITACHi made Model:PC-XNB2-122ABGW (WinXPSP2)
> > >
> > > Please please help me immediately!!
> > >
> > > > Awaiting your kind advise.
> > > >
> > > >
> > > > Thanks & Regards,
> > > >
> > > > xxx
> > > > Customer Service
> > > > Kingston Technology Far East Co.
> > > > Toll free: 0800-666-200
> > > > DID: 03-5666858
> > > > Fax: 03-5666977
> > > >
> > > > Subject: ? ? ? ?Kingston Product Information Request:
> > > > Japan, ?Memory, ?Kingston, ?Private
> > > > Category:
>
-------------------------------------------------------------------------------------------
> > > > 8/5/2007 ? ? ? ? ? ? ? ? 5:52:15 PM
> > > > Country: ? ? ? ? ?Japan
> > > > Product Line: ? ? ? ? ? ? ? ? Memory
> > > > Product Brand: ? ? ? ? ? ? ? ? Kingston
> > > > Customer Type: ? ? ? ? ? ? ? ? Private
> > > > Computer/Motherboard Manufacturer: ? ? ? ? ? ? ? ? Hitachi / Custom
> > > > Computer/Motherboard Model:
> > > > Email Address: ? ? ? ? ? ? ? ? xxx@gmail.com
> > > > First Name: ? ? ? ? ? ? ? ? xxx/Sur name
> > > > Last Name: ? ? ? ? ? ? ? ? xxxx
> > > > Phone Number: ? ? ? ? ? ? ? ? --
> > > > Kingston P/N: ? ? ? ? ? ? ? ? 114072TWOT712076
> > > > Request: ? ? ? ? ? ? ? ? I bought the above for an external memory > > > > > for my mobile phone.
> > > > In the phone I can use it without any problem.
> > > >
> > > > But with PC, the card cannot be recognised.
> > >
> > > =
> > > Ciao/xxx
これはまとも。
